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I'm trying to post a support request and it keeps telling me my post will be up once it's approved. What is this? I paid for smthg and didn't receive anything I paid for. I need Support to fix this.
At the same time I have spotted a post using the "f" - word over in Discussions, which did obviously not get spotted. I suspect there is something wrong with the approval bot or they are experimenting with the system this weekend.
If you paid for something you didn't receive this place is not where to go anyway: King don't handle your money directly, so go to Apple or Google or Facebook and ask them to refund the money. This community here is for advice only, and answers you will get here would be from fellow players, including those who are moderators, who can't access your account. Player Support are the only ones who can access your game to give you what you didn't receive, but getting your money refunded directly from the company that holds your credit card details is what I would recommend.
Here is the official info:
@Aries2020 Sorry about that. They help me on most my issues.
I'm sorry but they CANNOT help me. Never once in the 12 years I've been playing this game, had player support EVER actually resolved a single issue OR SO MUCH AS REPLIED to a message. All I've ever received are automated bot responses with links to articles. Thanks though.
@Aries2020 Get a hold of player support. They can help you.
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Just starting today (and I'm on level 10291, so I've been playing for a while), when I switch to Candy Crush Saga while playing audio in the background (e.g. Audible, yt music), the other sound will turn off. The game sound is all off. I tried restarting all apps. Still an issue on Android phone. Do you have any…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
