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When I play the game just shuts off and I lose everything. Wth
Hi @boxerramon welcome to the Community 😊
That definitely doesn’t sound right. When you say the game shuts off and you lose everything, do you mean it completely closes during a level and you lose your progress and boosters?
A few quick questions that will help us understand better:
If you haven’t already, please also make sure your game is fully updated and try restarting the device!
Let us know a bit more detail and we’ll take it from there 👍
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
