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When I play the game just shuts off and I lose everything. Wth
Hi @boxerramon welcome to the Community 😊
That definitely doesn’t sound right. When you say the game shuts off and you lose everything, do you mean it completely closes during a level and you lose your progress and boosters?
A few quick questions that will help us understand better:
If you haven’t already, please also make sure your game is fully updated and try restarting the device!
Let us know a bit more detail and we’ll take it from there 👍
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…