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When I logged in today I got a 12 year gift. When I clicked on it the game froze and when I rastarted the game Therese was no gift added
Hi @Bylander52
First of all, congratulations on reaching 12 years! That’s an amazing milestone 🎉 Thank you for sticking with us for so long.
I’m sorry to hear the game froze when you tapped the gift. That’s not ideal at all.
Do you happen to remember what the gift included? Also, could you please share your Game ID (you can find it under Settings → Account & Help)? That way we can double-check whether the reward was successfully added to your inventory.
Sometimes rewards are applied instantly in the background, especially if the game needs to restart, so it’s possible it was added without a pop-up confirmation but we’ll confirm properly once we have your ID.
Thanks!
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
