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Hello. I keep getting an error saying you are offline when I try to log in to my account from the Candy Crush Sega mobile app. Even though I am connected to the internet and logged in with my account, I can't log in with my Facebook account.
I can’t even log in to my account.
When I click to account help, it gives me ameessge: forbidden ????
Hi and Welcome to the King Community
Sorry to hear your game isn’t connecting… A quick check can usually fix it: 1️⃣ Make sure you’re connected to a stable Wi-Fi or mobile network. 2️⃣ Close the game completely and reopen it. 3️⃣ If it still doesn’t connect, try restarting your device.
If none of that helps, please reach out to Player Support through your game:
This way our Player Support Team will assist
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Hey everyone 👋 It has come to our attention that since the Events tab is no longer available for everyone, it’s not always clear where to find events on the Saga map. Because of that, we’re testing a loading message idea, and we’d love your honest thoughts before anything goes into the game. The message would say: “Events…
Multiplier Tokens are a feature that appears only during leaderboard events. They allow players to temporarily boost the points they earn while competing in a tournament. This post explains what Multiplier Tokens are, when they appear, and how they work, so you know what to expect when you see them in your game. What are…
Melting Season has arrived in the game, bringing a fresh seasonal look and a mix of events to enjoy during February. With Valentine’s Day around the corner, this season combines a cosy winter feel with themed challenges, returning favourites, and a special Valentine tournament. Here’s a simple overview of what’s happening…
