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I bought a sweet pass but i didn’t get my boasters but they took money from my account please help
I saw it. That's good.
@christinewupp @MountainMom answered the question
This is the support green button on top of the page @Lou_2002 …..
Actually johamilton is only Solitaire moderator, not Candy Crush Saga.
kiara will answer any post that no one else has answered but does not respond to tags.
MountainMom tends to overlook the Discussions forum I think.
Generally I have found that the game experts or kiara will pick up any questions we do not answer, but the moment anyone does answer they then don't respond. So it's best to leave the posts we cannot help with unanswered.
Hello @Batse2401 and Welcome to this King Community!
We’re really sorry to hear that you did not get the boosters you purchased. Sometimes, there is a delay in sending the boosters to player accounts, but it should not be long.
Unfortunately, we can’t restore missing items directly here in the Community, but the Player Support team can help you out.
Please reach out to them through your game by tapping the gear icon ⚙️ → Account & Help → ? Help Center → Select the topic of your issue, scroll all the way down and select “Chat With Us.”
Include the receipt for the transaction in question, and they’ll gladly double-check this for you.
Thanks again for your patience and reporting this issue.
Be sure to confirm your transaction was completed by checking your transaction history on the platform where you made the purchase:
Google Play
App/iTunes Store
Amazon App Store
Windows Store
@Lou_2002 I replied also. Told him to get a hold of one of the moderators in the community.
You need to go to the support green button at the top of page and get help there
@Batse2401 Let one of the moderators in the community know about the problem. They can help you. CC: @MountainMom @johamilton @kiara_wael.
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