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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
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Hi everyone, thanks for continuing to report this.
A previous Booster Wheel issue was fixed, but I can see that some players are still reporting unusual timers, so I’m continuing to monitor new cases.
If your Booster Wheel is still not working, please first:
If you recently changed your device time manually, or traveled across time zones, please set your device date and time to automatic, restart the game, and check again after the next local midnight.
If the issue continues, please reply with:
Thanks again for your patience and for sharing these details. I’m keeping an eye on the reports here.
Hi everyone 😃
We have an update!
Please make sure you update your game to version 1.323. which should fix the issue with the Booster wheel.
If the issue persists after updating the game, please let us know and share a screenshot of the version you have installed.
Thanks all for your patience 🤗
Hi there, welcome to Community @MsMuff
I understand your concern and I will provide you with more details on this.
I want to inform you that our team is working and investigating this as we speak. In case more information is needed, we will reach out to you.
I hope this helps and wish you a nice day!
Hi everyone 👋
Thanks again for all the reports and details you’ve shared.
I’ve checked with the team and we can confirm that there is an issue affecting the Booster Wheel, which is why some of you are seeing the timer stuck or not being able to spin.
The team is already working on a fix, and we’re pushing to have this resolved as soon as possible.
In the meantime, there isn’t anything specific you need to do on your side, just make sure your game is updated when a new version becomes available.
I really appreciate you flagging this quickly and helping us track it down. I’ll keep this thread updated as soon as I have more news.
Good morning, thanks again, everything's back to normal. Have a nice day.
A thousand thanks
@Lorena_Puntel Thank you for providing the details and the good news is that the Studio has found the issue and working on correcting this so I will keep you all updated once I know more 😉
Same problem here , frustrating.
Good morning, the wheel has been like this for three days, it keeps telling me there are 14 hours to go. Thanks.
Hi @Deallen and thanks for posting about this!
Just so I understand correctly, what exactly is happening with the Booster Wheel?
If it happens again, could you please share a screenshot of what you see on your screen? That will really help me understand whether the timer is frozen or if something else is going on.
Thanks!
I'm facing the same problem, booster wheel isn't working and it says come back later.
I hope you will fix it soon.
the booster weel on the game has not workrd for two days now, you click on it and it just keeps saying come back later ? and clock keeps saying 19 hrs kind regards steph
I've got hit by this issue too but only on 1.322
Why did you break the "STRENGTHENING WHEEL" in the Events section, which was working flawlessly and awarding prizes? The "STRENGTHENING WHEEL" on the homepage and in the Events section is and hasn't been awarding prizes for several days. Even though the day has just begun, it resets itself. This is because a new day begins after nightfall, and the right to receive a prize arises. A person can claim their prize at any time. So, while my feedback from yesterday was being considered, it appears that a properly functioning event is now broken. Please fix this and compensate me for the prizes I haven't received. I haven't received prizes twice now because it's broken and not progressing correctly. This is brought to the attention of the relevant authorities.
Me too. And I have been stuck for days and days.
same happened to me for the last two days.
Same happening to me for the last two days.
Hello @stevef79 and Welcome to this King Community!
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:
If these steps don't solve your problem with the Daily Spin event, let us know.
For the last 2 days, the Booster Wheel isn't working. I start the game and go to spin the booster wheel, but it just says "come back later for another spin", as if I've already spun it for that day. But I haven't been able to spin it for 2 days. That's never happened before. I need all the boosters I can get for these tough levels.