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Mybpurchase wasn't completed. But when I go back to repurchase it still not allowing. It shows money not debited. Plz help need to make a purchase. And this always happens not the 1st time
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As Kiara suggested: You have a connection error. Your wifi signal may not be strong enough. So you need to close the app and reload it once you have checked your wifi or 5G signal.
Be careful if you have not made any purchases in the past: Anyone who makes a first purchase will never see ads in their games. Players who never make a purchase often get to watch ads for free boosters or extra moves, so if you want the ads option avoid making any purchase with real money.
Hi and Welcome to the King Community
Thank you for the feedback, in the meantime Please check this step
in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.
Hi there, welcome to the Community @zasha1979
I understand your concern and I will point you into the right direction.
Please take a look at our article here for missing purchases that we've created: https://kingcare.zendesk.com/hc/en-us/articles/17185898904093-I-didn-t-receive-my-Google-Play-purchase#%20
Alternatively, you can immediately reach out to our Player Support team via game app or via https://soporto.king.com/
I hope this helps and have a nice day!