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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone 👋
Thanks again for all the reports and details you’ve shared.
I’ve checked with the team and we can confirm that there is an issue affecting the Booster Wheel, which is why some of you are seeing the timer stuck or not being able to spin.
The team is already working on a fix, and we’re pushing to have this resolved as soon as possible.
In the meantime, there isn’t anything specific you need to do on your side, just make sure your game is updated when a new version becomes available.
I really appreciate you flagging this quickly and helping us track it down. I’ll keep this thread updated as soon as I have more news.
Same to me
The boosterwheel now keeps popping up after almost every played game.
Managed to spin the wheel yesterday nevertheless
Good morning, thanks again, everything's back to normal. Have a nice day.
Bei mir ist es seit Gestern Mittag genauso. Es läuft nicht, komme in XXX wieder.
It's been 3 fricken days since i was able to spin the booster wheel!!!!! This
Why haven't you fixed the booster Wheel?
Update did came later nevertheless
Currently the bug exists still but the correct Booster Wheel items are now showing which include a 15min UFO (And Party in my case)
I can play them with 1.321 but please ensure 1.322 will be available on Windows later this week as the new 60 ones are the last ones that can be done with 1.321. Thanks!
Unrelated but did this issue caused 1.322 not to appear for Windows Users? How will these players play out the new levels for today. Will they able to play them using 1.321 or they have to use Mobile to play them? On Android I have 1.322 installed which has the wheel bug.
now in candy crush the spin wheel is always not working saying come back later showing so many hours to wait yet i have not spun the wheel
what is going on with it?
I have purchased coins in Candy Crush Saga, but after spinning the wheel, the additional lives and rewards are not showing up in the game. This issue is causing a loss of interest in playing. Earlier, even after the moves were completed, the additional moves I won helped me complete the level many times, but this feature is no longer appearing.
Kindly look into this issue and resolve it at the earliest.
A thousand thanks
@Lorena_Puntel Thank you for providing the details and the good news is that the Studio has found the issue and working on correcting this so I will keep you all updated once I know more 😉
Hello. Both me and my wife have the same problem, that we can't spin with the wheel for a few days, it always waits and when the counter is 0, it starts the countdown again and doesn't let me spin! This error came up after the last update! I'll ask someone to fix it. Thank you
I' have the same problem
Same problem here , frustrating.
Good morning, the wheel has been like this for three days, it keeps telling me there are 14 hours to go. Thanks.
Hi @Deallen and thanks for posting about this!
Just so I understand correctly, what exactly is happening with the Booster Wheel?
If it happens again, could you please share a screenshot of what you see on your screen? That will really help me understand whether the timer is frozen or if something else is going on.
Thanks!
I'm facing the same problem, booster wheel isn't working and it says come back later.
I hope you will fix it soon.
the booster weel on the game has not workrd for two days now, you click on it and it just keeps saying come back later ? and clock keeps saying 19 hrs kind regards steph
I've got hit by this issue too but only on 1.322
Why did you break the "STRENGTHENING WHEEL" in the Events section, which was working flawlessly and awarding prizes? The "STRENGTHENING WHEEL" on the homepage and in the Events section is and hasn't been awarding prizes for several days. Even though the day has just begun, it resets itself. This is because a new day begins after nightfall, and the right to receive a prize arises. A person can claim their prize at any time. So, while my feedback from yesterday was being considered, it appears that a properly functioning event is now broken. Please fix this and compensate me for the prizes I haven't received. I haven't received prizes twice now because it's broken and not progressing correctly. This is brought to the attention of the relevant authorities.
Me too. And I have been stuck for days and days.
same happened to me for the last two days.
Same happening to me for the last two days.
Hello @stevef79 and Welcome to this King Community!
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:
If these steps don't solve your problem with the Daily Spin event, let us know.
For the last 2 days, the Booster Wheel isn't working. I start the game and go to spin the booster wheel, but it just says "come back later for another spin", as if I've already spun it for that day. But I haven't been able to spin it for 2 days. That's never happened before. I need all the boosters I can get for these tough levels.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
