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Hello,
How do i transfer my winning streak to my new phone?
Hi @Tbaj Your win streak is linked to your account, so when you log into the game on the new phone it should show up. You should see the same player cards and also the same amount of gold bars and level progress. To do this you need to make sure you save the game on the old phone first and then log into the game on the new phone.
Once you have downloaded the app on your new phone the option to retrieve your progress will show up and bring up this screen. Do NOT save this as a new game.
If you used Facebook to save your game previously then use that option, if you saved via a King email account use the option at the bottom "log in with email".
Unfortunately any boosters you had are stored only on the old phone and cannot be transferred. So make sure you use up your boosters before you recycle your old phone. But your win streak is transferred along with your game progress as this is saved at King's servers.
Let us know if this does not work for you. Enjoy your new phone!
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