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how i get my progress game back
Hello @silviarubio523 and Welcome to this King Community!
If you are playing on Facebook, there is a known issue. Please view the following post for more information and any updates ⤵️
I also encourage you to view the following topic in our Help Center ⤵️
👉Save & sync your progress
This topic has tabs for various devices. Select your type of device and then tap on the "Save your progress…" topic.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…