Candy Crush Saga

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Lost my Level 500 progress after clearing data

Hello,

I was on Level 500 in Candy Crush Saga. Unfortunately, I cleared the app data and now my game has restarted from Level 1.

I would like to recover my previous progress.

Please help me restore my account.

Thank you.

I was previously logged in with King account.

To ask your Question:

Accepted answers

All comments

zitkala

Yes

zitkala

Yahh

kiara_wael

Hi and Welcome to the King Community

If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Facebook/Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a little nudge to make sure the level loads correctly.

If the issue persists, after reconnecting, please email this to our Player Support Team here

Accepted answers

All comments

kiara_wael

Hi and Welcome to the King Community

If the issue persists, after reconnecting, please email this to our Player Support Team here

zitkala

Yahh

zitkala

Yes

Welcome! 👋

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