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the game keeps hanging up these few days and force me to close the app and reopen which caused I lost the change automatically.
version 1.322.0.1
ID 1403058506
QueenB,
how to get back to you privately as don’t want to show the ID in the open forum.
Thanks, QueenB.
see attached picture.
Yes, this is your point 1 : when matching or triggering a combo.
I only played one time on my phone yesterday and nothing happened.
Thanks in advance.
Hi @beengng
Thanks for the details, really appreciate you trying all the steps already 🙏
Since you're on the latest version and using an iPhone 17, this definitely shouldn’t be happening.
I didn’t receive the screenshot you mentioned, would you mind trying to attach it again?
Also, a couple of quick questions that might help us narrow this down:
If we can spot a pattern, it’ll be much easier to escalate this properly.
Thanks a lot for your reply.
iPhone 17.
Yes, latest version.
It’s appear randomly.
I tried all your recommendations but don’t work properly. Now I only play one time a day as quite ignoring.
Please see attached photo as reference.
Hi @beengng and welcome to the Community 😊
To help narrow this down a bit:
If possible, next time it happens, could you take a screenshot right before or after it freezes? That can really help us spot patterns.
In the meantime, I’d recommend:
Thanks!
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