Candy Crush Saga

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Booster Wheel

For the last few days, my Booster Wheel always says "come back later for another spin". Since I only play once a day, this has to be a problem. Please advise & thank you.

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MountainMom

Hello @BarbaraJeanNC,

This sounds strange! Sometimes such issues are related to a player's device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:

Internet: Ensure you have a strong and stable Internet connection.
Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.
Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
Cache: Clear your game cache. Do NOT clear your game data -- that is where your boosters are stored.
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

If you are playing on Facebook, this could be related to recent changes to Facebook as they implement AI. If you haven't already done so, you might consider creating a King account and then syncing it with your Facebook account. Instructions on how to do this can be found in our Help Center:

👉️How to merge Facebook and King accounts

I hope this helps.

Accepted answers

All comments

MountainMom

Hello @BarbaraJeanNC,

Internet: Ensure you have a strong and stable Internet connection.
Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.
Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
Cache: Clear your game cache. Do NOT clear your game data -- that is where your boosters are stored.
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

👉️How to merge Facebook and King accounts

I hope this helps.

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