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I was In episode race for points, I successfully passed level 4382 but got kicked out… why?
Hi and welcome to the community 😊
Nice job passing the level!
From the community side we unfortunately can’t see players’ Episode Race records or game history, so I’m not able to check exactly what happened in your race.
In many cases this can happen if the race timer runs out or if another player finishes the whole episode first, since Episode Race is based on who completes all the levels in the episode the fastest.
If this happens again, could you please take a screenshot of the Episode Race leaderboard and share it here? It would also help if you include your Game ID, so we can take a closer look and report it if something doesn’t seem right.
You can find your Game ID by opening the game and tapping Settings (the cogwheel).
Thanks for reporting it!
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
