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Not opening to play
Hello @jos1956 and Welcome to this King Community!
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:
You indicated that you have already tried restarting the game and ensuring you have the latest game version. Have you cleared your game cache and the cache or history on your device? Can you confirm you have at least 2GB free memory?
We will monitor for other players having the same issue.
Hi kiara I already did all that and it is still not working?
Hi kiara, i already did that and still nothing is happening
Hi and Welcome to the King Community
Thank you for reporting, in the meantime Please check this step
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
