I want to see ads in Candy Crush Saga, but what should I do?

Question

QueenB · Answer

Hi again @14721554323 👋

I’ve merged your new post with your previous discussion so everything stays in one place.

As mentioned in the reply below, video ads are not a permanent feature in Candy Crush Saga, and they are not available for every player or every account all the time. Because of that, the Community team cannot add or enable ads for a specific account.

14721554323 · Answer

Sir, I am not getting any more ads sir please problem solve

QueenB · Answer

Hi @14721554323 👋

I can see you’ve asked about this in several posts, so I’ll answer here to keep everything in one place.

Video ads (for extra moves, boosters, etc.) are not a permanent feature in Candy Crush Saga and unfortunately they are not available for every player or every account all the time. Because of that, the Community team cannot enable ads or add them back to a specific account.

If you’d like the Support team to check whether everything is working correctly on your account, please contact them directly through the game:

Settings (cogwheel) → Account & Help → Help Center → choose any topic → scroll down → Contact Us

They’ll be able to review your account and confirm if everything looks normal.

Thanks for understanding and for being part of the Community ☺️