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I want to see ads in Candy Crush Saga, but what should I do?
Hi @14721554323 👋
I can see you’ve asked about this in several posts, so I’ll answer here to keep everything in one place.
Video ads (for extra moves, boosters, etc.) are not a permanent feature in Candy Crush Saga and unfortunately they are not available for every player or every account all the time. Because of that, the Community team cannot enable ads or add them back to a specific account.
If you’d like the Support team to check whether everything is working correctly on your account, please contact them directly through the game:
Settings (cogwheel) → Account & Help → Help Center → choose any topic → scroll down → Contact Us
They’ll be able to review your account and confirm if everything looks normal.
Thanks for understanding and for being part of the Community ☺️
Hello @14721554323 please stop spamming the same question over and over.
You have an answer to your question already. The answer will not change no matter how many times you post the question. You cannot get adverts in your game by asking for them.
@QueenB @kiara_wael
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
