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Hi @JohnGalt2 đź‘‹
Thanks a lot for taking the time to share this and explain what’s happening, that’s really helpful.
Since the purchase is made through Amazon, it sounds like something may be going wrong on their side when generating or delivering the access code for the second gift card. It’s good to hear they’re already processing refunds, but I can imagine it’s frustrating if the problem keeps repeating.
Hopefully this gets sorted out soon on Amazon’s end. In the meantime, if you notice any updates or changes with the purchase process, feel free to keep us posted here as it may help other players running into the same situation.
Appreciate you flagging it 🙏
Amazon Gift Cards on Candy Crush not working when you buy the 2nd gift card.
When you buy the 1st Candy Crush Gift Card on Amazon, it goes through just fine. But when you try to buy the second gift card of the same dollar amount, you don't get the access code. You are still billed, and you still get the tex message that says, "Get your gift card" But when you click on the link it says, "Access is temporarily restricted".
This has happened to me 3 times today. They do say that they will refund my money in 1-5 days. but the problem continues. It is very difficult to buy more than 1 Candy Crush Gift card n Amazon today.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
