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Hi @JohnGalt2 👋
Thanks a lot for taking the time to share this and explain what’s happening, that’s really helpful.
Since the purchase is made through Amazon, it sounds like something may be going wrong on their side when generating or delivering the access code for the second gift card. It’s good to hear they’re already processing refunds, but I can imagine it’s frustrating if the problem keeps repeating.
Hopefully this gets sorted out soon on Amazon’s end. In the meantime, if you notice any updates or changes with the purchase process, feel free to keep us posted here as it may help other players running into the same situation.
Appreciate you flagging it 🙏
Amazon Gift Cards on Candy Crush not working when you buy the 2nd gift card.
When you buy the 1st Candy Crush Gift Card on Amazon, it goes through just fine. But when you try to buy the second gift card of the same dollar amount, you don't get the access code. You are still billed, and you still get the tex message that says, "Get your gift card" But when you click on the link it says, "Access is temporarily restricted".
This has happened to me 3 times today. They do say that they will refund my money in 1-5 days. but the problem continues. It is very difficult to buy more than 1 Candy Crush Gift card n Amazon today.
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
