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I want to see ads in Candy Crush Saga, but what should I do?
Hi again @14721554323 👋
I’ve merged your new post with your previous discussion so everything stays in one place.
As mentioned in the reply below, video ads are not a permanent feature in Candy Crush Saga, and they are not available for every player or every account all the time. Because of that, the Community team cannot add or enable ads for a specific account.
Sir, I am not getting any more ads sir please problem solve
Hi @14721554323 👋
I can see you’ve asked about this in several posts, so I’ll answer here to keep everything in one place.
Video ads (for extra moves, boosters, etc.) are not a permanent feature in Candy Crush Saga and unfortunately they are not available for every player or every account all the time. Because of that, the Community team cannot enable ads or add them back to a specific account.
If you’d like the Support team to check whether everything is working correctly on your account, please contact them directly through the game:
Settings (cogwheel) → Account & Help → Help Center → choose any topic → scroll down → Contact Us
They’ll be able to review your account and confirm if everything looks normal.
Thanks for understanding and for being part of the Community ☺️
Hello @14721554323 please stop spamming the same question over and over.
You have an answer to your question already. The answer will not change no matter how many times you post the question. You cannot get adverts in your game by asking for them.
@QueenB @kiara_wael
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
