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Hi i reinstalled the game because it was advised by the chatbot since my color bombs are missing when it rrinstalled 150+ color bombs gone. Is there a way to bring it back?
Chatbot from the game maam.
Hello @zhherrera13 🤗 A Warm Welcome to the King Community!
I am very sorry to hear that you were advised to reinstall your game without prior warning about loss of boosters!!
Just for my clarification…. was the chatbot from the Help Center in your Candy Crush Saga game or some other Chatbot?
Yeahhhh i was not informed. So sadddd.thank you for your reply🌹
The advice provided should also have included the information that uninstalling/reinstalling the app results in the loss of any unused boosters @zhherrera13
If it did not include this warning then you should contact Support again to point out that you weren't prepared to lose your boosters as you had not been warned.
Generally though King do not replace items that you obtained purely by playing the game.
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
