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hi I win candy royal 3 time
I completely complete level 8 and 10 levels and 12 levels but I don’t receive my reward why it’s that happen it’s happen many time I have good internet too why
If this happens to you a lot @Manpreet11 please try this next time: Just before you play the final level of Candy Royale close the app, check your internet and reload the app. When you have loaded the app make sure you can see other players on the map screen and that their player cards will load when you click on their avatar. That is the best way to make sure you are connected to King's server. Candy Royale will not pay out the gold if you have lost connection to the server, so it is very important we check we are connected before playing that final level. I find that if the player cards load that is the most reliable sign that you have that connection.
Hello Manpreet🤗 Hearty Welcome to the King Community!
I am sorry to hear that you did not receive the Gold bars reward from Candy Royale feature!
When you did not receive rewards from any of the events, all you can do is send a complaint to Player Support team through the game! If you need assistance with sending your complaint, please let me know which device you are using!
Thank you & have a great rest of the day🍫🍫
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
