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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone 😃
We have an update!
Please make sure you update your game to version 1.323. which should fix the issue with the Booster wheel.
If the issue persists after updating the game, please let us know and share a screenshot of the version you have installed.
Thanks all for your patience 🤗
Hi there, welcome to Community @MsMuff
I understand your concern and I will provide you with more details on this.
I want to inform you that our team is working and investigating this as we speak. In case more information is needed, we will reach out to you.
I hope this helps and wish you a nice day!
Hi everyone 👋
Thanks again for all the reports and details you’ve shared.
I’ve checked with the team and we can confirm that there is an issue affecting the Booster Wheel, which is why some of you are seeing the timer stuck or not being able to spin.
The team is already working on a fix, and we’re pushing to have this resolved as soon as possible.
In the meantime, there isn’t anything specific you need to do on your side, just make sure your game is updated when a new version becomes available.
I really appreciate you flagging this quickly and helping us track it down. I’ll keep this thread updated as soon as I have more news.
Well I'm not being given an option to update
Sorry if I wasn't clear enough @Carol-38 but 1.323.0.1 is the latest issue as far as I know.
Note that the fix is only for mobile users and not Facebook or PC users.
Well I'm not being given an option to update @Alienscar
I'll check it again tomorrow 🤕
Shouldn't make a difference should it, that I have 0.1 after the 1.323
You actually need the .1 @Carol-38
🤣 Thanks @Alienscar I probably wouldn't have checked this thread for a while.
Mine still isn't working though, so no more Coconut Wheels yet. I have CCS installed on more than one device the version on all being ⬇️
Hi @BarbaraJeanNC
So the fix was sent out for mobile users, are you also having this issue but on Facebook? Or are you playing via the game app from Microsoft Store?
How do I find the version number of Candy Crush I have on my laptop.
Yay @Carol-38 can now start collecting Coconut Wheels every day again.
I'm having issues w it too
@HM100 I got the new version also. It still has an hour time difference on the Booster Wheel and Daily Treat Machine. I play on iPhone 12.
I have an issue with my booster wheel since the update. Tried emptying cache and refreshing nothing has worked. I am playing on facebook
Within 1.323, booster wheel now shows correct cooldown time in Events Tab and no longer opens upon opening the game from the menu screen. However, my temp alt had 2 spins for today which is weird.
As Of Wednesday March 11th 2026, I am still experiencing an issue with the booster wheel not working.
@Carol-38 I noticed when contacting support if you go through the bot it takes a while for them to get back to you. But when it says contact us they respond right away saying we received your message.
I am having problems also. Please fix.
I know everything the studio does takes ages when it's good for players, @QueenB but I'd just got the Party booster showing on mine then whoosh it got stuck. Been over two weeks now since it was reported, I take it AI doesn't know how to fix it then 🙊
MY BOOSTER WHEEL HAS NOT WORKED FOR ABOUT 5 DAYS. WHAT IS THE PROBLEM?
just returned to east coast of USA after 3 weeks in New Zealand and my wheel says 30+ weeks until next spin. Guessing the earlier problem in this thread plus major time zone changes have created this. How do I fix?
Hello @BarbaraJeanNC the issue you describe is a known issue and it is currently being investigated by King.
Please click on the thread linked below for more information
https://share.google/j2xCG80qzEffQwW4m
@MountainMom
Hello @BarbaraJeanNC,
This sounds strange! Sometimes such issues are related to a player's device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:
If you are playing on Facebook, this could be related to recent changes to Facebook as they implement AI. If you haven't already done so, you might consider creating a King account and then syncing it with your Facebook account. Instructions on how to do this can be found in our Help Center:
👉️How to merge Facebook and King accounts
I hope this helps.
For the last few days, my Booster Wheel always says "come back later for another spin". Since I only play once a day, this has to be a problem. Please advise & thank you.
Same to me
The boosterwheel now keeps popping up after almost every played game.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
