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Has anyone used "contact us" on here and had any success with it?
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Thanks @christinewupp handling it 🫡
Please @QueenB can this thread be closed? This thread has been added to several times now by people thinking it's a means to contact King and these questions then get overlooked and are never answered.
Yes, I have. I don't have any boosters that are working. I don't think they know how hard these games without boosters.
bonjour j ai telecharge le jeu su mon pc et je n arrive pas a recuperer ma progression que dois je faire
I sent an email in regards to losing 10 gold coins because of a glitch. The game was won and never advanced. My gold coins were not replaced.
Now, something similar just happen. I completed the challenge for boosters. It advanced name. I choose the new challenge, use my booster and now its starting me over and did not recognize the booster. I want my 10 gold coins back and my party booster. Thank you.
i’ i’m trying to reach King Support for a game and having no luck and you
Contact us https://soporto.king.com/?type=community
Yes I have. Everywhere I searched & clicked just sends me back to the same page. There is no actual page that I have found that allows a person to actually contact them. It's frustrated me to the point where I'm about to delete the game.
I won the candy royal elite challenge by winning 21 levels on the spin but I was not credited either the 100 gold bars that I won. My only email addy is olufemishabi@yahoo.com
While playing game everything i touch the screen it keeps asking me if I want to quit level. I just want to play. Very frustrating. I quit playing now as it is hard to by pass the DO you want to quit screen. Now I will lose 1 place in the weekly contest and lose 2nd place in the big contest. Unhappy
Linda Nicolli
It’s always worked for me so far. They’re always helpful and sort the problem out.
You can ask your friends who play, they will definitely be happy to send you 😉
i purchased additional bonus and 6 times it failed to be credited. The amount already deducted from my account, any solution?
i do not get lives anymore.or or strip balls and cany balls
I don't think the game locks anyone's gold bars up @edgolf1212 . But you do need to be connected to King's server, which can be difficult at times. Do you see other players on your map and do their player cards load if you click on them? If the player cards load then it is a sign you are connected to the server and you should be able to use your gold bars to purchase boosters and extra moves. If you can't use your gold bars, what image do you see? It would help anyone here if we could see a screenshot of what you see in your game that makes you state that your gold bars are "locked up".
I have, specifically to have my win streak recalculated to address what happened in a 2025 run:
I was wondering why you’ve locked my gold bar account so I can’t use it or if you did. I enjoy this game and thought this and any game was supposed to see how far you could advance and now you have made it impossible for me to advance my play!!
You answered someone here who posted a question three years ago @Deal_One . This is one of the problems in this community site: Someone digs up an ancient post and adds a comment to it (like the person with the rude name in the previous post) and then we answer the original post. I've fallen for that one myself and so have moderators, so you are in good company.
What's happened to the bot that looks for swear words? Is that broken as well now?
@WSAVED I have and they have been able to help me out before.