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My all starts tournament stopped working, can't connect to shop or see leader board. I was in 1st place with 92000 blue candies.
Well, it's not happened to me since. It's not happening in All Stars. I think during the Winter Cup there were some glitches in the game that caused some players to lose the event which have since been fixed by King. There were other reports of this happening at the time.
The clocks go forward in Europe at 2am @michimune . This will NOT impact the time we have until the round finishes. I cannot follow your logic at all in this worry you have about European players losing one hour of play. It makes absolutely no sense. Every player starts playing at exactly the same real time and finishes the round at exactly the same real time. The time set on our devices or on our cuckoo clocks at home do not come into this. Why would anyone in Europe be disadvantaged?
However I think I do understand the point you are trying to put across but it is way too complicated and irrelevant to anyone. Of course anyone who chooses to NOT use the automatic time function of their devices would have to manually adjust the clock the next morning, in the same way that we adjust our cuckoo clocks the next morning after clocks go forward. It would be daft not to: We use our phones for all manner of other things than playing Candy Crush! If you had your phone set wrong when you get up on Monday morning the least of your worries would be that you might be kicked out of All Stars. You could be late for work or miss an important appointment!
You really are complicating matters unnecessarily here.
Inside this thread⤵️
I did at that point notice the clock was set to the wrong time and changed it to automatic, but that should not have affected the event since it was a mere two hours difference. But it did make the event disappear and I know once it's gone it's gone.
@christinewupp had changed your device mere TWO HOURS (less than a few hours 😆)in the above thread, then you said your Winter Cup disappeared, so @Alienscar advises everyone for not changing the clock here. But I know this mere two hours were still not beyond the start or finish time of that round. Your event should not disappear, you had hidden something and didn't say it clearly. I know but Alienscar doesn't 😆
Moreover you could beyond the start time of that ROUND, it should be "you could not beyond the start time of that ENTIRE EVENT."
But we also know everyone is playing different game, different UI, different testing group, so we shouldn't reassure it.
Nevertheless the main concern I want to point out is:
Should we change the clock faster when the competition is IN PROGRESS ?
If a round has one hour left and we turn the clock one hour faster suddenly, the event will finish accordingly, we can't earn blue candies anymore. We can't get more time but we can shorten the time for competition, so I think a European player should TURN OFF the autoset in Date and Time during Stage 4, otherwise he will give up one hour to other USA players. He should turn on the autoset for summer time after Stage 4. Do you understand my concern due to my poor English?
That is good to know @christinewupp
I can reassure you and anyone here that changing the clock of our devices by a few hours has no impact on All Stars. What matters is if we change the time beyond the start or finish time of that round @michimune @Alienscar . I would strongly recommend against changing the date on your devices but changing the clock forward or back an hour will not get anyone kicked out of the competition.
All Stars tournament is not missing, it's just not playable. Time was not charged on the device. It started working again for about 20 minutes then again with no connection like a DDoS. Very upsetting I spent money to compete his year.
Daylight saving occurs automatically on mobile devices no manual alteration is required.
If the autoset inside the Date and Time has not been TURNED ON, the device will not move one hour faster even though the timezone has summer time.
In Stage 4, the summer time in Europe will appear WHILE this Stage is in progress. This Stage is in progress, this means if your device move one hour faster suddenly, you will have one hour less compare with the players in the USA. BECAUSE the duration of this Stage has been set before it starts. Do you know what I mean?
No @michimune I mean if a player manually changes the time of their device their is a chance based on past complaints that they will be eliminated from the competition.
The competition started on the 5th and DST in the USA occurs on the 8th so it would have affected them as well as European's
Do you mean European MUST NOT change their clocks in the upcoming Stage 4 for summer time?
This is a high risk action, so they should change their clocks after All Stars has finished?
And if they turn their clocks one hour faster, this means they have one hour less for competition with the players in the USA?
Has the All Stars gone missing from your Events page or just from your Map @nezabudka
I don't know what is going on but you aren't the first this week to complain about not being able to access their Shop the issue is supposedly being investigated by King though.
Likewise several other people have also complained about the disappearance of their leader board. No problem has been acknowledged by King yet, but this is an issue that occurs every year.
If you have changed the clock of your device to obtain more lives this would be one reason for the loss of your leader board.
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