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I’m in Jamaica and I’ve played the game and qualified for first and second round I want to make sure I can be apart I’ve already invested so much into trying to stay in the league can some one from support contact me privately please?
Hello @TammyChinel , welcome to the community!
Sadly I must inform you that the All Stars tournament is not open to any player in Jamaica. If you did qualify this must have either been before you travelled there, or you might have used a VPN, which is against the rules of the competition.
For more information please check these FAQ:
Hi @TammyChinel
If you’re unsure about anything related to Candy Crush All Stars, the best place to start is the official Terms & Conditions and the FAQ, where you can find all the details about how the tournament works, eligibility, and participation.
If you still have questions after reading through them, I recommend reaching out to Player Support directly from the game app so they can check your account if needed.
You can contact them here: Open the game → Settings (cogwheel) → Account & Help → Help Center → choose a topic → scroll down to Contact Us.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
