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I am going to delete the Facebook account linked to my game and open a new one. That's why I want to remove it from Facebook and link it to my Google account instead.
I Don't received my progress 😔😔
Hi and welcome to the Community
before you deleted Facebook make sure transfer your game progress from Facebook to a King account, follow these steps:
1️⃣ Open Candy Crush Saga on your device. 2️⃣ Tap the Settings (gear icon) at the bottom-left of your screen. 3️⃣ Click on "My Profile." 4️⃣ Select "Sign up with email" and create your King account by entering your email, password, and name. 5️⃣ Tap "Create My Account."
1️⃣ Log out of Facebook in the game’s profile menu. 2️⃣ Close and restart the game. 3️⃣ Log in using your newly created King account (select "Log in with email"). 4️⃣ Your progress should transfer automatically.
If your progress doesn’t sync, don’t worry! You can contact King Player Support for manual help:
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…