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Why do I not get rewards when I watch ads in Candy Crush?
That happened to me as well @19bm52
The purple curtains mean no adverts are available. It was annoying to watch several adverts to the end just to be told that there were no adverts to watch
I don't know if this is was a coincidence or not but I just cleared my app cache, cleared my browsing history and restarted my device. When I next played an advert it worked fine. Maybe I was just lucky.
I get invited to watch an ad for a reward but once it has finished a pair of purple curtains open and I return to the game with no reward. This can happen with any ad
Hello @19bm52🤗 A Warm Welcome back to the King Community!
I am sorry to hear that you are not receiving rewards after watching Ad videos!
Can you please tell me what is happening after you watch the Ads? Do you see a black screen or the Ad freezes and you had to exit and reopen the game App? Does it happen with all the Ads or only a few? If a few, do you remember the which Ads they are?
Just a heads-up: At present, you are in Farm Heroes Saga Community! Your post will be moved to Candy Crush Saga area to keep in the right area!
Thank you & hope to assist you further 🍫
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
