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payment is successful but the gold coin were not credited after logging out and in again
Hi @Dipti_Jigar_Shah 😊
Thanks for reaching out, and I’m really sorry to hear about this, especially when the payment has already gone through.
For purchase-related issues like this, the best and fastest way to get help is to contact our Player Support team directly from the game. They can securely check your account and make sure everything is correctly credited.
Here’s how to reach them:
Once you message them, they’ll be able to look into your purchase and help you further.
Let me know if you need help finding the option 😊
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
