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For the 3rd time this week, I purchased gold bars and never received them!!!!! The money is taken from my checking account but I am NOT credited for them in the game. This keeps getting worse and worse and something needs to be corrected!
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Hi @mlkvm1,
I am sorry to hear that you have not received your purchased Gold Bars for the 3rd time.
Please check out our Help Center + chat bot. Then choose the Chat With Us, you can reach out to Player Support to obtain help with your purchases ensuring that your receive a reply as soon as possible.
However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!
