Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I was ranked first in the previous rounds of the competition, and I was also ranked first after today's competition ended, but the window is showing this. Do other players who are ranked first also see this?
I've read it, but it was evident that the app showed you the wrong pop-up message. The game is full of glitches.
If you are seeing the same as I see, then you will start to play the final knockout round as normal on Thursday. Anyone who sees the widget in the top right corner asleep (zzzz) as seen in my screenshot and sees the countdown clock in their events folder is fine.
this shows you are qualified and the next round starts in 3 days.
Read the first screenshot,then you understand why we afraid that we are not thru!
If you are seeing the same thing I don't see your problem. You wouldn't see the countdown to the next round unless you are qualified to take part.
That means you're qualified and will take place in the next round. What's the problem?
We dont have that yellow qualified stripe there, still we won our group phase and thatswhy we imagine that bug or something
A mí me pasó lo mismo clasifique como primera en cada ronda y está vez también, recibí los premios de la primera y me salta que no c
La
This window popped up when I restarted the game. I think we should be eligible to advance to the next round.
This is mine, just like yours.
This is what my events page looks like:
I have a 2 day countdown. If you did not qualify are you in the second chance round now?
I put so much effort and my time on that tournament and then it just said ouch you are not thru to final knockouts,its really wrong i think and i dont cheat i just play like crazy and use my time on this tournament to get maybe in final 10 and live final!
I have like that there.
I was first at this morning also and still they sade ouch you dont made it to final knockouts?
My message is showing the same thing.
Like that it not read like you are qualified,it just read next round starts 3 days for now.
I contacted customer service, and they said they would get back to me after checking.
I can only capture this window in the screenshot. What does your countdown timer look like? Could you please send me a screenshot?
Here.
Yes i had same issue,i win all my previous groups but still not qualified to final knockouts?
Sorry but no. I won the round and I now see a countdown clock to the next round. This pop-up states you did not qualify. Did you by any chance take a screenshot of the leaderboard showing you at the top?