Foi excluido do all star 2026

Question

Prezados bom dia, sou Colombiano e moro no Brasil há mais de 7anos, ontem conectei meu telefone numa VPN da Colômbia para assistir um jogo de futebol, depois disso acessei ao jogo candy Crush e percebi que já não estáva mais habitado meu progresso no all star 2026. Teria como voltar meu usuário para participar novamente da competição?

Agradeço

christinewupp · Answer

Oh dear, this sounds like bad luck if this is how it happened. The use of a VPN is forbidden by the terms and conditions of All Stars and by opening the game whilst the VPN was active you might have lost your chance to play. There is probably an automated system that spots a VPN and kicks out anyone who uses it. Have you tried turning off the VPN, closing and reloading the app? If that does not work you could try contact King Support, but it is unlikely you will get an answer before the end of the round as it is now weekend.

Jonatanx · Answer

Good morning, I am Colombian and have lived in Brazil for over 7 years. Yesterday I connected my phone to a Colombian VPN to watch a football game, and afterwards I accessed the Candy Crush game and noticed that my progress in All Star 2026 was no longer showing. Is there any way to restore my user account so I can participate in the competition again?

Thank you.

kiara_wael · Answer

Hello and welcome to our Community!

Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in.

Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you .

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