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Political Ads

For many years Candy Crush was an enjoyable escape from a troubling world for me. I've reached level 20950 but I am quitting this game. A continuous feed of an ad deriding immigration enforcement lets the troubling world into a relaxing game that provided an escape from these issues. It's been fun but I'm out. Hopefully you will avoid the politics and return to a pure gaming environment. Good luck.

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Comments

QueenB

Hey @Al15

Thanks for sharing this, and really sorry to hear that the ads are affecting your experience.

The ads you see in the game are provided by external partners, so the best way to get this looked into properly is to report the specific ad directly to the Support team. They can review it and take action if something isn’t appropriate.

Here’s how to contact them from the game:

Open the game and tap the Settings (cogwheel)
Go to Account & Help
Tap Help Center
Choose your topic, then scroll down and tap Contact Us

If possible, it really helps if you include a screenshot of the ad and when it appeared.

Appreciate you taking the time to flag this 🙏

Jejsta123

Yikes, I've watched a lot of ads and haven't seen anything political.