Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
there is a real problem with updating the levels after finishing the level 21875 the play icon remains in 21846 every time need to come out of game and again restart new level. Not as expected too frustrating to play
If I play and complete the level avatar is moving but I already used enenough gold bars to reach level 21891 again to move come to that level I have to use another 350 gold bars instead support can fix my issue to move avatar to the current level of my play
Hi @sruthishiva I am not too sure what you mean. Did you complete level 21849 as I suggested and did that work to get your avatar to move from level 21846?
Hi .. I used almost 350 gold bars and reached 21891 level again .. if king support can fix sync issue that should resolve my issue I guess
Hello @sruthishiva from your screenshots it looks like your avatar is stuck due to an issue with your level complete status.
None of your levels after 21846 have any stars which doesn't seem right to me.
The biggest issue though is level 21849 doesn't look like it has been completed at all.
Please play and complete level 21849 again and see if this fixes your avatar issue.
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
You can also email them from here:
New here? Sign in or create an account to join the fun.
No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…