Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I can't get off the screen once the episode race appears. I tried everything even restarted my phone and shut it off. Any help is appreciated
Hello @Appointment🤗 A Warm Welcome back to the King Community!
I am sorry to hear that you are experiencing an issue with the Episode Race feature in your game!
As one of the players mentioned in one your other threads, you have received a new version of Episode Race! I wonder if the feature itself is glitchy🤔 Let me report it to our Community In-charge team!
But, with regards to the issue, one of our Game Experts was helping you in your other question —> HERE! I would recommend you to keep in touch with them and update the situation in your game in that thread itself (click on that Green "Here" to open your previous question)!
I will close this thread considering it as a Duplicate thread! It will be better to discuss in a single thread to follow-up with the Game Experts!
Thank you for understanding🙏
I tried everything
Hi and Welcome to the Community
Please try this stesp 1️⃣ Make sure you’re connected to a stable Wi-Fi or mobile network. 2️⃣ Close the game completely and reopen it. 3️⃣ If it still doesn’t connect, try restarting your device.
If none of that helps, please reach out to Player Support through your game:
This way our Player Support Team will assist
New here? Sign in or create an account to join the fun.
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
