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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
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Hi everyone, thanks for continuing to report this.
A previous Booster Wheel issue was fixed, but I can see that some players are still reporting unusual timers, so I’m continuing to monitor new cases.
If your Booster Wheel is still not working, please first:
If you recently changed your device time manually, or traveled across time zones, please set your device date and time to automatic, restart the game, and check again after the next local midnight.
If the issue continues, please reply with:
Thanks again for your patience and for sharing these details. I’m keeping an eye on the reports here.
Hi everyone 😃
We have an update!
Please make sure you update your game to version 1.323. which should fix the issue with the Booster wheel.
If the issue persists after updating the game, please let us know and share a screenshot of the version you have installed.
Thanks all for your patience 🤗
Hi there, welcome to Community @MsMuff
I understand your concern and I will provide you with more details on this.
I want to inform you that our team is working and investigating this as we speak. In case more information is needed, we will reach out to you.
I hope this helps and wish you a nice day!
Hi everyone 👋
Thanks again for all the reports and details you’ve shared.
I’ve checked with the team and we can confirm that there is an issue affecting the Booster Wheel, which is why some of you are seeing the timer stuck or not being able to spin.
The team is already working on a fix, and we’re pushing to have this resolved as soon as possible.
In the meantime, there isn’t anything specific you need to do on your side, just make sure your game is updated when a new version becomes available.
I really appreciate you flagging this quickly and helping us track it down. I’ll keep this thread updated as soon as I have more news.
moi aussi je ne l'ai plus
Mine hasn't worked for the 2 months, they really need to update the boosters anyways, but it would be really nice if it worked! Why is it taking so long to fix this??
Just checking in to say, my Booster Wheel on the PC still is not working, since late February. It has always worked on the phone app, but my booster stash is not carried over to the phone app from the PC, so I've not been playing as much.
On the PC, the time left until the next booster varies, it must be random. My booster stash is dwindling, so I hardly ever use one, so I hardly ever pass hard levels on the PC. I'm at level 5237 now.
I saw that someone else is having problems with the Daily Treat Machine, but that has always worked for me on both PC and phone. But I'd rather have the Booster Wheel work.
My user number is 2132178280.
Regards
@QueenB My Booster Wheel is working but my Daily Treat Machine didn’t work for the 2nd time. It also starts at 1:00am instead of midnight.
This is a bunch of Hogwash. Fix the D… games.
User ID 1111273375 Still can't use the Booster Wheel.
Also, I have limited time to play. If I don't use all my gifted lives why is it they are gone the next day?
I set the time to automatic and the Booster wheel is not working. You say to check the version I am playing, HOW DO I DO THIS? I am On Facebook on a computer. Windows 11. You say I am on level 2 I am actually on 6480.
2824877849 This is my Game ID. Thank you. Anita
Igen,nekem is. Már egy hónapja nem működik.
same for me several times now
The booster wheel in my Facebook game on a Windows PC is always stuck at some hour in the future that never arrives. Like it's always x hours away from my next booster. But when I log in hours later, the booster wheel is again reset to hours away.
My booster wheel no longer works on the PC, no matter which browser I switch to. Hasn't worked on the PC since late February. It works on my phone app. But I'm not going to spend much time on that, squinting and trying to like it.
Please fix this. I play in Facebook on a computer!!!!!!!!
need help as well, done outdated game, booster wheel still not working!!!
How can I update on my desktop computer. There is no where to do so.
I have had this issue for over a month now, Facebook on Laptop not phone. Any response regarding this on Laptop/FB? Thanks!
It says 12 hours. I don't know how to confirm the version I am playing and also how to update. Thabks.
Hi @sparker1993 and yes, there has been a couple of reports coming from other payers as well so we have reported this to the studio and it's going to be looked at.
Just to double check something, did you happen to travel or changed the device date at any point?
Also, could we have your Game ID so I can pass this a long for investigation? Thank you ☺️
Aplogies on the delay on getting back to you all but can you please confirm, what is the iaaue you are facing now with the booster wheel?
Is the timer showing weeks before you are able to collected or are you having a different issue?
Me too I have same problem how to reset booster wheel time
