Extra Help

Question

why am i not receiving all of my extra help options when not clearing a board … very frustrating especially when i only have 3 to 4 tiles to clear …

i always accept the choice to watch the videos ~ whether its for only extra moves or extra moves with a booster … buuut as of lately ~ i get cut off from receiving all extra moves …

can someone please explain this to me and what can i do to fix this …

Alienscar · Answer

You can't fix any feature of the game yourself and generally speaking if a feature of the game isn't working as expected then only King can fix whatever is wrong.

When you say you are cut-off from receiving all extra moves do you mean that you aren't getting any adverts, or do you mean that you aren't getting adverts and the moves you can obtain using gold?

Your issue has supposedly been fixed but King is renowned for not fixing issues even when they say they have.

https://community.king.com/en/candy-crush-saga/discussion/582937/no-option-to-buy-extra-moves-or-watch-ads-after-level-ends-edited-by-cm-fixed

amateflash · Answer

maybe the game is detecting you’re doing too well