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I like to get back in my account
Hi @tamroc53 welcome to the community 🙂
First, try logging in again using the same method you used before:
Sometimes progress is linked to a specific login, so it’s important to use the same one.
If you’re not sure which one you used, or you can’t access it anymore, don’t worry, Player Support can help you recover your account.
You can contact them directly from the game:
They’ll ask for a few details and help you get your progress back 👍
If you remember anything about your account (like your level, username, or old email), feel free to share it here too, it might help point you in the right direction.
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…