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Hello @lovely1122🤗 A Warm Welcome to the King Community!
I am sorry to say that I was not able to understand what you are saying!
Did you lose your level progress from level # 5000 to level#1? If so, did you make sure that you are logged into your game? In King Saga games, once we log out, our game progress starts at level # 1!
Are you playing Candy Crush Saga? If so, which device you are using?
Please reply back in English, so that we can understand better!
Thank you for understanding & hope to talk to you soon🍫🍫
