Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I buy the premium pack frequently and the last 3 packs have only included the gold... none of the other boosts have been delivered. Either give me the boosts or refund my money. This is ridiculous.
Hello @pinkjazz60🤗 A Warm Welcome back to the King Community!
I am sorry! The thread you have posted your comment is a very old thread, where the other comments/replies will not be helpful as the Community has changed a lot since 2018!
I would like to request you to open a new post using this link please —> Ask a New question in Candy Crush Saga!
Thank you for understanding & hope to see you again🙏
I will close this thread now to avoid confusions🍫🍫
Hello @pinkjazz60 refunds are not available through this forum. For a refund you have to use the app Store associate with your device.
If you want the boosters instead of a refund then you will have to contact King using the Help function of your game.
Refund my moneyRefund my money or give me my
Hello Kim- Thanks for posting on King Care. As payment issues involve sensitive data and require personalised support we do not support these queries in the community.
Don't worry you can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 There are troubleshooting tips in there, and a link to connect you with the King Team for more help.
Thanks again and have a lovely day!!
New here? Sign in or create an account to join the fun.
Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…