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I recently made a purchase and now my reward ads for extra moves have disappeared. I would like to have the ad-supported features restored to my account.
Anche io dopo aver acquisito sono spariti tutti gli annunci ferma al livello 20215
Thank you so much. It is quite unfortunate that the ads stopped coming after I just made one payment for this level that I was really stuck.
Hello @Maggie0 and Welcome to this King Community!
Unfortunately, video ads for extra moves or rewards are not available for all players or all accounts. They’re turned on automatically only when available for your device and account, and there isn’t a way to enable them manually.
More information can be found by viewing the following post ⤵️
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
