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I did not get my winning prizes when I won level 17150, No prizes at all and this was not right. Thanks
Thanks
Hello again @LadyCollins🤗 Thank you for replying back!
Oh, I understand now! Thank you for the explanation about the issue and clarifying the game you are playing as well!
After winning level # 17150, you were supposed to receive 35 Gold Bars as you won the Episode Race! I am sorry to hear that you missed the reward!
By any chance, did you take a screenshot of the pop-up that showed you won the race? For missing rewards, it is always recommended to send a complaint to the King Player Support team. If you are playing the game on a mobile device or Windows 10, you can send your complaint directly from the game!
Will you be able to manage from here or need steps on how to contact the Player Support from your game?
Note: Except for Community Managers and Game Experts, rest of us are just players like you. We just volunteer to help out our co-players💜
No I play Candy Crush practically every day for housrs at a time. I am on level 17152 but I won the race on 17150 and was suppose to recieve 35 lifes and did not get any!! I spend alot of my personal money on this game, it's my habit and I have NEVER not gotten what I am suppose to recieve. Can your company send me my lifes PLEASE! Thia is the number from my account 1626463156
Hello @LadyCollins🤗 A Warm Welcome to the King Community!
I am sorry! Are you talking about Farm Heroes Saga or some other game?
The Farm Heroes Saga has only 8000 levels! But, it does reward when we pass 50 levels on the map!
If you can clarify and provide more details for me, I will be able to assist you better🌺🌺
Thank you!
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