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Hi, I recently bought a new tablet and downloaded the Candy Crush Saga game but none of the paid for boosters have not transferred over.
They could easily keep track of boosters on their site like they do gold and levels... but it's about making money so they hope you buy boosters for your new device. King will say, well you shouldn't build them up and store them... you are dumb not to use them as you get them… but why should we use boosters if we pass levels without needing to use them... they just like people to spend their hard earned money rather than make their users happy.
Hi @debbie196258 👋
Thanks for reaching out!
In Candy Crush Saga, your progress and Gold Bars are saved to your account and will transfer across devices, but boosters are stored locally on the device. That means they don’t carry over when you switch to a new phone or tablet.
If you still have access to your old device, I’d recommend continuing to play there to use up any boosters you had saved.
Also, if you’ve made any recent purchases with real money, it’s worth contacting Player Support through the game so they can take a closer look and may be able to help with those.
You can reach them via: Settings (⚙️) → Account & Help → Help Center → Contact Us
I know it’s not ideal, but I hope this helps explain what happened. Let me know if you need help with anything else 💛
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
