Can't login in my candy crush saga account

Question

Pls advise on logging in

PummyRaj · Answer

Hello @marycathy🤗 Welcome to the King Community!

Can you please provide more details about the issue you are experiencing?

What is happening when you try to log into the game?  Which device are you using to play the game?

The more details you provide, the better assistance we can be🍫

janicka1967 · Answer

hi, try restarting your phone, you mainly have to remember the login details you entered at the beginning, especially your email ❤️

kiara_wael · Answer

Hi and Welcome to the Community

Which device are you play ? In the meantime

* Check Internet Connection: Ensure you have a strong, stable Wi-Fi or mobile data connection.
* Restart the App/Device: Force close the game and restart your phone or tablet to refresh the login system.
* Update the Game: Check the Apple App Store or Google Play Store to ensure you are running the latest version.
* Clear Cache (Android only): Go to settings, apps, find Candy Crush, and clear the cache.