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My color bombs, fish, and striped candies disappeared from my inventory. I had over 99 of each, and now they're gone. I changed my phone
, but it's the same account.
Hi @BlossomJuds Welcome to the Community 🤗 as kiara_wael put your boosters are only stored on the device and not on you actual game account. So whenever we change devices they are not transferred over.
If you paid real money to buy them, it's worth contacting Player Support as kiara said. But if you got them free, from Sweet Cinema, Booster Wheel, Chocolate Box etc is highly unlikely you will get any back.
If you still have your old phone, you can still play levels on that to use the boosters that should still be there. And use your new phone to collect and store more boosters.
Good luck 🤞
Hi and Welcome to the King Community
Unfortunately if Uninstalling or changed phone in Candy Crush removes your booster inventory because, unlike levels and gold bars, boosters are stored locally on your device. While you can recover your progress and gold by signing back in, boosters are generally lost forever. I would advise you to reach out to our Plyer Support team directly from the game or via https://soporto.king.com/
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
