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Anyone has chocolate box problems? I can’t advance/collect gold bars even after using the 3 UFOs as required. Also when open app it goes straight to play mode and can’t login or out
Wow, great! Glad to know that the glitch is gone @HM100
Then, I will hold off on reporting the glitch, then😊
How I managed to resolve it:
Phone device is Android 13 wirh 8GB RAM and 128GB ROM and good connection. Game version is 1.326.0
Hi @HM100🤗 Happy Monday!
I am so sorry to know that you too are experiencing this glitch with the Chocolate Box!
Thanks a lot for the screenshot for me to show to the Game Experts' team! Can you please let me know the device you are using and also the version you have right now?
Thank you🍫🍫
Encountered another glitch. I finished a box with 3 UFO on Windows. Then after opening on Android and after getting the Weekly Contest rewards, the box screen summary popped up without option to continue. After closing and reopening the app, if I open the chocolate box screen, it goes to the situation seen in the above image. Can something be done. I've tried replaying an old level but no luck. First time to encounter this.
Hello @ThamKC🤗 A Warm Welcome back to the King Community!
I am sorry to hear about the issue you are experiencing with the Chocolate Box feature in your game!
To answer your question - anyone has this problem? It does occur in some players' games! But, it is not a consistent glitch and it just comes & goes!
Since it has been affecting your game, I would suggest you to send a complaint to the King Player Support team directly from your game App (by going to Help Center)! If you need step by step help, please let me know!
About App going straightly to play mode, I think you are saying that you do not see the "Home" screen anymore, but you find yourself on the game map, right? If so, that is a change some of the players are finding after recent update of the App!! I have not seen any complaints last week though!! Let me ask our Game Experts and see if they have any information on this!
Please let me know if you have any other questions or need further assistance🍫🍫
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
