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one last life game freezing and will not go anywhere. I’ve won a race unable to collect rewards says something about connectivity issues but my internet is working perfectly fine
Hello @1prissy 🙋♀️ Welcome back to the King Community!
Did you send a complaint to the King Player Support team about this issue? If not, please do contact them, and you can do that directly from your mobile game — Help Center👍
Version 1.326.2.1 and my iOS 26.4.2. Still same results
Hello @1prissy 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
Are you playing Candy Crush Saga? Which device are you using to play the game? If you are using mobile device - when freezing occurs, we are usually advised to check for the updates! Is your game App updated to the latest version? How about your device software? Is it up to date?
Can you please check those two and let me know?
Looking forward to talk to you further🍫🍫
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
