Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Daily Booster Wheel stuck with a 3-year timer. I tried all troubleshooting steps. Please help! Game ID: 9292235741
Thank you so much queenb for the update and for the warning! i will definitely not delete or reinstall the app. I noticed that my game version is actually 1.328.0.1 now, but unfortunately, the wheel is still stuck with the long timer. thank you both for your amazing help!
Thanks both for sharing your details and for checking in 😊 I know it’s frustrating to have the Booster Wheel timer stuck for so long.
I’ve passed this on and I’m checking again with the team to see if there are any new updates. At the moment, I don’t have a confirmed fix or timeline to share, but we are keeping an eye on these reports.
For now, please don’t reinstall or offload the app unless Player Support specifically advises you to do so. Your progress should be safe if your game is connected to a King or Facebook account, but it’s always best to be careful before making changes to the app.
I’ll update this thread if I get more information. Thanks again for your patience and for sharing your Game ID, device, and version details.
Hello @dadax🤗 Nice to see you back in the Community!
Thank you for asking! Yes, we are doing well! Hope you and your family as well💜
Unfortunately, we do not have any updated news about this glitch! Let me ask the Candy Community In-charge again and get back to you
hi pummyraj, i hope you are doing well. it has been about 3 weeks now. any updates from the experts about my booster wheel? it is still stuck with the long timer, and i keep checking the play store but there is no new update for me. thank you!
Hi, Chiming in here. I’ve requested help before as my booster wheel has been stuck for months as well.
ID # 14980136187
Game Version 1.328.0.1 [just updated today 5/20]
I am using an iPad. It is stuck on the events tab 133w. The sage map widget currently says 7.07. It counts down but never gets to a point that it can be spun. It just comes up with a different count down.
I read about offloading the app that might help, but deathly afraid of losing my progress.
Any suggestions would be greatly appreciated. Thanks so much
Thank you, I am playing on my PC windows 11. I got the game from Microsoft store. I tried Google play, couldn't get it for windows. Help me please.
Hello @poohbearq🤗 I am very sorry to hear that you are experiencing this glitch from a while now🙃
We received the news that the "Daily Treat Machine" glitch is fixed now! Can you look check your App Store/Google Play Store for the new update version (which was released today) and install it? Please let me know how it goes!
Thank you for your patience & have a great rest of the day🍫🍫
I have had this problem for 3 months, also the daily treat booster is not working. Please fix..
hi QueenB, thank you for your help. here is the info you requested
i have attached the screenshot as requested. thank you for investigating this!
Hi @dadax 😊
Thanks for sharing the extra details.
Could you please share a screenshot showing the Booster Wheel timer in your game?
If possible, please also let us know:
• Is the long timer showing on the Booster Wheel in the Events tab, on the Saga map widget, or both? • Are any other timed features affected as well (for example Lives, Daily Treat Machine, Chocolate Box, etc.)? • Is your device date and time set correctly with automatic date & time enabled?
This will help us check whether the issue is isolated to the Booster Wheel timer or affecting other timed features too.
Thanks again!
"Hi PummyRaj, thank you so much for your help!Here are the details you asked for:Device: Redmi Note 14 ProGame Version: 1.326.0.1Issue: The timer is showing (175w0d)I have already tried clearing cache and restarting, but the timer is still stuck. Looking forward to hearing from you and the Game Experts. Thank you!"I hope this information helps the Game Experts fix the 3-year timer glitch on my account. Looking forward to your update!"I am in 8311 level
"Hi PummyRaj, thank you so much for your help!
Here are the details you asked for:
Device: Redmi Note 14 Pro
Game Version: 1.326.0.1
Issue: The timer is showing (175w0d)
I have already tried clearing cache and restarting, but the timer is still stuck. Looking forward to hearing from you and the Game Experts. Thank you!"
I hope this information helps the Game Experts fix the 3-year timer glitch on my account. Looking forward to your update!"
I am in 8311 level
Hello @dadax 🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue with the Booster wheel in your game!
Some players were having this glitch which was being investigated! Let me ask our Game Experts and find out if the fix has been released yet!
Thank you for providing your game ID number! Can you please check which game version you have right now? Also, can you tell me which device you are using?
New here? Sign in or create an account to join the fun.
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…