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Daily Booster Wheel stuck with a 3-year timer. I tried all troubleshooting steps. Please help! Game ID: 9292235741
Hi, Chiming in here. I’ve requested help before as my booster wheel has been stuck for months as well.
ID # 14980136187
Game Version 1.328.0.1 [just updated today 5/20]
I am using an iPad. It is stuck on the events tab 133w. The sage map widget currently says 7.07. It counts down but never gets to a point that it can be spun. It just comes up with a different count down.
I read about offloading the app that might help, but deathly afraid of losing my progress.
Any suggestions would be greatly appreciated. Thanks so much
Thank you, I am playing on my PC windows 11. I got the game from Microsoft store. I tried Google play, couldn't get it for windows. Help me please.
Hello @poohbearq🤗 I am very sorry to hear that you are experiencing this glitch from a while now🙃
We received the news that the "Daily Treat Machine" glitch is fixed now! Can you look check your App Store/Google Play Store for the new update version (which was released today) and install it? Please let me know how it goes!
Thank you for your patience & have a great rest of the day🍫🍫
I have had this problem for 3 months, also the daily treat booster is not working. Please fix..
Excellent, thank you @dadax, we're reaching out to support with the additional info 😉
hi QueenB, thank you for your help. here is the info you requested
i have attached the screenshot as requested. thank you for investigating this!
Hi @dadax 😊
Thanks for sharing the extra details.
Could you please share a screenshot showing the Booster Wheel timer in your game?
If possible, please also let us know:
• Is the long timer showing on the Booster Wheel in the Events tab, on the Saga map widget, or both? • Are any other timed features affected as well (for example Lives, Daily Treat Machine, Chocolate Box, etc.)? • Is your device date and time set correctly with automatic date & time enabled?
This will help us check whether the issue is isolated to the Booster Wheel timer or affecting other timed features too.
Thanks again!
"Hi PummyRaj, thank you so much for your help!Here are the details you asked for:Device: Redmi Note 14 ProGame Version: 1.326.0.1Issue: The timer is showing (175w0d)I have already tried clearing cache and restarting, but the timer is still stuck. Looking forward to hearing from you and the Game Experts. Thank you!"I hope this information helps the Game Experts fix the 3-year timer glitch on my account. Looking forward to your update!"I am in 8311 level
"Hi PummyRaj, thank you so much for your help!
Here are the details you asked for:
Device: Redmi Note 14 Pro
Game Version: 1.326.0.1
Issue: The timer is showing (175w0d)
I have already tried clearing cache and restarting, but the timer is still stuck. Looking forward to hearing from you and the Game Experts. Thank you!"
I hope this information helps the Game Experts fix the 3-year timer glitch on my account. Looking forward to your update!"
I am in 8311 level
Hello @dadax 🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue with the Booster wheel in your game!
Some players were having this glitch which was being investigated! Let me ask our Game Experts and find out if the fix has been released yet!
Thank you for providing your game ID number! Can you please check which game version you have right now? Also, can you tell me which device you are using?
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Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
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