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Purchased failed

Please help. Every time I try to purchase anything (gold bars, ect...) in the app, I get the message , "purchase failed". I have searched EVERY option on this forum to fix this. I've tried buying on cellular data rather than wifi, restarting my iPhone, updating the app, managing my in app purchases, and even changing my credit card on file. This is really frustrating. Please tell me how to fix.


  • MarkHawkMarkHawk Posts: 4,061 Community Manager


    Due to a technical fault we were first able to see your post now.

    I am really sorry for this inconvenience.

    Please let me know if your request was solved. Simply reply back on this post and I will follow up.

    Kind regards,

    - Mark, Team King Care

  • Hey! Would you like to give us your opinion?

  • lisathaaslisathaas Posts: 2 Newbie
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