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so, I removed the app, shut down my device, still crashed. Deleted the app, reloaded it, signed in - I had a ton of boosters (90-some of each, all gone). Still crashing. What up?
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well, thankfully it saved my gold bars - majority of which were earned. Not sure why it saved those but not the boosters (earned, mostly). Seems that’s the whole point for making an account. Running updated versions of app and iPad - so again, makes no sense. Thanks for the answer, though not the outcome I was hoping for….
Hello @NCinVA 🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game!
Are you playing Candy Crush Saga? If so, which device are you using? Which version of the App do you have the game? And, which software is running in your device?
About losing your saved boosters —> When you deleted the App, all the “local memory” stored on your device was also removed! That is the reason the boosters (and lives) are there anymore! If there were any purchased boosters, you can contact the King Player Support and request for reimbursement!
If you can let me know about your device details, we will discuss more about your game crashing!
Thank you & hope to talk to you soon 🍫🍫
