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so, I removed the app, shut down my device, still crashed. Deleted the app, reloaded it, signed in - I had a ton of boosters (90-some of each, all gone). Still crashing. What up?
Hello @NCinVA 🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game!
Are you playing Candy Crush Saga? If so, which device are you using? Which version of the App do you have the game? And, which software is running in your device?
About losing your saved boosters —> When you deleted the App, all the “local memory” stored on your device was also removed! That is the reason the boosters (and lives) are there anymore! If there were any purchased boosters, you can contact the King Player Support and request for reimbursement!
If you can let me know about your device details, we will discuss more about your game crashing!
Thank you & hope to talk to you soon 🍫🍫
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[info callout] Updated by CM May 15th: Good news! We’ve had an update from the team about the Episode Race not starting correctly. They’ve found the problem, and a fix is planned to go out on Monday! This should help with the reports we’ve been seeing where: The Episode Race does not start when expected The start level…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
